SHIPPING & RETURNS

HAND MADE QUILTS

Our products are hand made in the United Kingdom. Even so, we try to ship non-custom orders within about 6 working days unless otherwise stated. All items are sent first-class signed for by Royal Mail.

FLAT RATE DELIVERY

Delivery charges are as stated for each individual product.

RETURNS

In the unlikely event you are unsatisfied with your item on receipt please contact me directly at the first opportunity to discuss the matter.

Once a custom made item has been commissioned and paid for we can offer no refunds.

This does not affect your statutory rights.